www.bikermart.co.uk is fully owned by Bikermart Motorcycle Accessories.
Our address is; 5 Beech Drive, ST Columb Major, Cornwall TR9 6SZ Telephone 01637 880530
Whilst we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods that you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods you will receive a full refund.
All orders must be paid for in full at the time of placing the order and not the time of despatch. You will be notified of any goods that are not in stock and offered an alternative item where applicable, we could also offer to make a special order on your behalf from our suppliers (this will be subject to availability at our suppliers) or we will refund your money in full if you do not wish to have an alternative item or place a special order or if the item is no longer available. When buying goods on this site you are entering into a legally binding contract with Bikermart Motorcycle Accessories. UK law is applicable on this site.
You will receive a confirmation email for all orders placed. We aim to process and despatch all orders within seven working days from the date of order. Once processed, all orders are sent on a next day service, some orders will require a signature on delivery. Please check that all your details are correct on your confirmation email; please contact us immediately if there are any errors.
Our standard delivery charges for shipping to addresses in the UK are calculated based on the weight of items purchased, this is calculated and the cost displayed at the checkout. We can deliver to other locations, but please contact us prior to placing your order to acquire a shipping quote for the location you wish items to be sent.
We accept online payments by credit card or debit card, the following cards are acceptable: Mastercard, Visa, Amex, Maestro, Delta, Switch, Solo and Visa Electron. You can also make payment by Paypal.. Bikermart will not pass on any personal details of your transaction.
When entering our site please be aware that an Internet cookie (unique identifier) will be sent to your computer, this is to enable us to gather data regarding users of our site, these cookies can be easily be deleted and cause no harm to your computer. You may cancel your order at any time prior to your order being processed by contacting us via email, telephone or post.
You can return goods providing that they are unused and in a resalable condition. You must contact us on 01637 880530 (9am to 8pm only) or email us firstname.lastname@example.org before returning any items. You must cover all return postage and state clearly your reason for return. If you wish to exchange any goods postage must be paid for the original delivery and the subsequent exchange. Goods must be returned within 14 days of the invoice date, we reserve the right not to accept goods back after this time period. All returned goods must be unused. Postage will not be refunded (with the exception of faulty goods). We cannot accept responsibility for undelivered or damaged returned goods. Any claims for undelivered or returned goods arriving damaged must be made through the courier that you used to despatch the goods to Bikermart Motorcycle Accessories.
All goods sold are subject to a 12-month warranty unless otherwise stated, in the unlikely event that you need to make a claim please contact us on 01637 880530 or by email at email@example.com, we reserve the right to have goods inspected. If the fault is minor we will offer you a repair and return the item to a satisfactory standard if the item has a more serious faults we would normally exchange it for you subject to availability. Please report any faults immediately to us and we will advise you on your best course of action.
Bikermart Motorcycle Accessories is committed to providing the highest standard of service to our customers. However, should you need to complain we will do everything possible to ensure that your complaint is dealt with quickly and fairly. The easiest way to complain is to simply give us a call on 01637 880530 and the member of staff receiving your call will try to resolve your complaint immediately, if they cannot, or further investigation is required, we promise to acknowledge this within five working days. In the unlikely event that your complaint cannot be resolved to your satisfaction please write to:
GB VAT Number 188 4591 55
Bikermart Motorcycle Accessories
5 Beech Drive,
St Columb Major,